Privacy Policy for the Use of the Application and Website

Introduction:
At [IPARK], we are committed to protecting the privacy of our users and ensuring the confidentiality of personal information collected through the “IPARK” application and website. This policy outlines how we collect and use personal data in accordance with applicable laws and regulations.

Information Collection:
We collect various types of information to provide the best service to our customers and ensure effective system operation. This information includes:

Personal Information: Such as name, phone number, email, license plate number, and vehicle-related details.
• Location Information: To identify available parking spots near you.
• Technical Information: Such as IP address, device type, operating system, and access times to improve the provided service and ensure its efficiency.

Use of Information:
• Managing accounts and facilitating access to parking services.
• Sending alerts and notifications regarding parking reservations.
• Improving our services and providing technical support.
• Statistical analysis to understand usage patterns and enhance user experience.

Information Sharing:
At [IPARK], we do not disclose or share your personal information with third parties for commercial or marketing purposes. We may share information if required by law, with government entities, or with our service providers to improve service quality and understand customer needs, in accordance with applicable laws and regulations.

Data Protection:
We are committed to protecting your personal information using best security practices, such as encryption and controlled access, to ensure that only authorized personnel can access the information to provide the required service.

User Rights:
Users have the right to access, view, or correct any inaccurate data we retain to make full use of our services. If you wish to delete your data, please contact us via the dedicated customer service email or phone.

Data Retention Period:
We will retain your personal information for the period necessary to fulfill the purposes outlined in this policy or as required by law. After this period, the data will be securely deleted.

Cookies and Similar Technologies:
We use cookies and similar technologies to improve the performance of the website and application, providing a personalized experience. You can control cookie settings through your browser, but disabling some cookies may affect certain features.

Privacy Policy Updates:
We may amend this privacy policy periodically to align with changes in laws or operational processes. We recommend reviewing this policy periodically to stay informed of updates.

How to Contact Us:
If you have any inquiries or requests regarding the privacy policy or your personal data, you can contact us through the communication channels available on the app and website.

Compliance with Local Regulations:
We comply with all applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law, and adhere to the directives of the National Cybersecurity Authority to ensure full protection of user data.